Testimonials

Incorporating a reviews section on your website can create a more transparent, engaging, and trustworthy online environment, benefiting both your business and potential customers. Here are some of the key advantages:

  1. Builds Trust and Credibility: Reviews provide social proof that your products or services are legitimate and trustworthy.

  2. Informs Purchase Decisions: Reviews offer valuable insights into the quality, performance, and usability of products or services.

  3. Increases Conversion Rates: Positive reviews can significantly boost conversion rates. When visitors see that others have had positive experiences, they are more likely to convert from casual browsers into actual customers.

  4. Establishes Brand Reputation: Positive reviews contribute to building a strong brand reputation. A website with a solid collection of positive reviews is more likely to be seen as a reputable and reliable source.

  5. Encourages Customer Loyalty: Actively seeking and acknowledging customer reviews shows that you care about your customers' experiences. This gesture can foster loyalty and encourage repeat business.

Getting Started

  • Go to Online store → Theme > Customise

  • By default, you will see you predefined list of sections

  • To add the Testimonials section, scroll to the bottom of the panel and Add section

Configuring the Section

Here we can adjust the following;

  • Top/bottom padding - adjust the whitespace above and below this section

  • Heading - introduce this section with a strong call to action

  • Color scheme - pick a theme color profile that changes the style of this section

How to add reviews?

This section is not going to offer dymanic product reviews that you would typically find with platforms like Reviews.io. This section is useful to promote positive testimonial feedback gathered from customers who are impressed by your service, customer service, expertise etc

Using block settings, you can include up to 5 reviews and add static infomation like the customers name, message and star rating (if they have provided one).

This information will then be displayed in each block based on customer information provided to you that has been agreed to shared.

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